Beyond traditional LPO duties, Jordan introduced a daily “high-risk department walk” and trained sales associates on basic asset protection (e.g., proper sensor attachment, high-theft item placement). Shrinkage in electronics and cosmetics dropped from 2.1% to 1.3% over six months.

Investigating potential dishonest employees who may be involved in "sweethearting," unauthorized discounts, or direct merchandise theft. 3. Investigations and Reporting Loss Prevention Officer Job Description - Betterteam

Jordan consistently demonstrates sharp observational skills, identifying potential shoplifting behaviors before merchandise leaves the sales floor. This year, Jordan successfully executed 47 apprehensions with a 0% false detention rate—well above company standards. All stops adhered strictly to the "five elements" policy (saw selection, concealment, continuous observation, exit, and last point of contact).