A Premium, Corporate, or Enterprise license.
The allows IT administrators to launch attended remote support sessions directly from the Miradore Mobile Device Management (MDM) dashboard. This integration, released in April 2021, is designed to streamline troubleshooting for Android, Windows, and macOS devices without requiring users to switch between separate management tools. Core Integration Features miradore teamviewer
During a session, administrators have critical device hardware and software information at their fingertips, enabling faster diagnosis. A Premium, Corporate, or Enterprise license
Administrators can transfer files, restart devices, and run tasks in "Admin Mode" without requiring user credentials. It is less about fixing a specific computer
Miradore is designed to oversee a fleet of devices. It is less about fixing a specific computer problem and more about ensuring all devices in an organization are secure, updated, and compliant with company policies.
: For faster launches, it is recommended to offer remote assistance by pre-deploying the TeamViewer QuickSupport app to managed devices via Miradore’s application management. Start a Session : Navigate to Devices > Device page . Select Start remote session .
| Feature | Miradore | TeamViewer | | :--- | :--- | :--- | | | Device Management & Security | Remote Control & Troubleshooting | | Platform Strength | Mobile (iOS/Android) & Desktop | Desktop (Windows/Mac) | | Typical User | IT Admins managing the fleet | Helpdesk Techs fixing issues | | Cost Model | Free tier available; Paid per device | Free for personal use; Paid per user | | Best Feature | Automated patching & security policies | Real-time screen control |