Globalscape Contact Us Review

For existing customers requiring technical assistance, troubleshooting, or software maintenance, Globalscape utilizes the Fortra support portal.

Below is a detailed breakdown of how to contact Globalscape based on your specific needs.

For responsible disclosure of security issues in Globalscape products (EFT, DMZ Gateway, etc.): globalscape contact us

Older documentation (pre-2020) sometimes lists:

Do not use support channels for security reports — they are not equipped for confidential disclosure. to 6:00 P

Globalscape maintains multiple regional headquarters to support its international clients:

You can find documentation and troubleshooting articles at the Globalscape Support Home . Global Office Locations to 6:00 P.M. (US Central Time)

If you are looking to purchase Globalscape software (such as Enhanced File Transfer or Managed File Transfer), request a demo, or discuss enterprise licensing, you should contact the Sales team.

Globalscape Contact Us: A Complete Guide to Support and Sales

Monday – Friday, 8:00 A.M. to 6:00 P.M. (US Central Time)