A lab test done on Monday might appear on LMS by Friday—but your doctor saw it on Tuesday. “Access” is meaningless if the patient is the last to know, especially for critical results. Ethical protocols often delay release to avoid anxiety without counseling, yet that same delay can erode trust.
L'accés a la salut està influenciat per una sèrie de factors que es poden classificar en diferents categories:
For “Accés a la meva salut” to fulfill its promise, Catalonia must invest not just in portals, but in health literacy tools, interoperability standards, and inclusive authentication methods (like video identification for the elderly).
The primary vehicle for this access is the platform (LMS), managed by the Catalan health service (CatSalut). Through a secure digital identity (like idCAT Mòbil or a digital certificate), citizens can: