If your device is displaying a low battery message (e.g., , bAtt 1 , or bAtt 2 ), you should act immediately: Secure Key FAQs | Ways to Bank - HSBC Expat
The battery failure of the HSBC Secure Key is a standard end-of-life event. While it temporarily restricts access to desktop online banking, service can be restored immediately by switching to the Digital Secure Key on the mobile app, or within a week by requesting a hardware replacement via telephone banking. hsbc secure key battery died
If the device won't turn on even when holding the green button, the battery is fully depleted. Can You Replace the Battery Yourself? If your device is displaying a low battery message (e