Portail Stib 2021 File

The portal is part of the broader digital strategy, aligned with regional goals to reduce car dependency by 20% by 2030.

The portal is the administrative home of the , the smart card used for public transport in Belgium. Through the online portal, users can:

Historically, public transport information was static—printed maps and fixed schedules. The represents the shift toward dynamic, real-time mobility management. It serves as the primary interface between the transport operator and the public, offering a centralized hub for information, ticketing, and service updates. portail stib

STIB’s 2026–2028 digital strategy includes:

The STIB Portal has fundamentally changed how Brussels interacts with its public transport system. The portal is part of the broader digital

: This is the hub for individual travelers. It allows users to purchase digital tickets (like Brupass and Brupass XL), plan multi-modal itineraries including trains (SNCB), buses (De Lijn, TEC), and shared mobility (Villo!, Cambio), and view real-time vehicle positions on an interactive map.

The (STIB Portal) is the central digital platform operated by the Brussels Intercommunal Transport Company (Société des Transports Intercommunaux de Bruxelles/Brussels Intercommunal Transport Company). As the main operator of metro, tram, and bus services in the Brussels-Capital Region, STIB/MIVB relies on this portal not just as a website, but as a comprehensive ecosystem for customer service, fleet management, and urban mobility integration. The represents the shift toward dynamic, real-time mobility

It is crucial to note that the web portal works in tandem with the STIB mobile application. While the Portail (website) is optimized for planning, account management, and purchasing long-term passes, the mobile app is optimized for "on-the-go" usage.

This paper examines the portal’s architecture, key features, role in Mobility as a Service (MaaS), and its contribution to Brussels’ smart mobility goals.

A pilot “one-click multimodal subscription” is planned for Q1 2026, bundling STIB + shared mobility at a flat rate.

This system allows companies to pay for employee subscriptions, removing the administrative burden from workers and providing the company with a single monthly invoice.