Licensinghelp@hpc.state.tx.us Jun 2026

When entering personal data during onboarding, users frequently encounter "No Matching Records" alerts. This signifies that the system input deviates from the core state registry data. The helpdesk audits the hidden text field inputs to correct names, old email addresses, and date-of-birth formats. Affected Boards and Texas License Systems

The portal enforces security measures that trigger a temporary lock after successive failed login attempts. If a licensee remains locked out after the mandatory cooling-off window or forgets their underlying security verification answers, staff use this contact point to reset account flags manually. 2. Clearing "Entity Already Exists" Failures licensinghelp@hpc.state.tx.us

The HPC provides administrative support to multiple boards. The email licensinghelp@hpc.state.tx.us is relevant if you are applying for or renewing a license through of these entities: Affected Boards and Texas License Systems The portal

Welcome to the Online Licensing System * FAQ. * Public Search. * Contact Us. Apply / Renew Online Clearing "Entity Already Exists" Failures The HPC provides

This helpdesk supports several Texas boards that use the HPC online portal, including: Texas State Board of Plumbing Examiners (TSBPE) Texas State Board of Pharmacy (TSBP) Texas Board of Professional Geoscientists (TBPG) Texas Behavioral Health Executive Council (BHEC) Contact Us - Online Licensing System - Texas.gov