Use towels to soak up all the pooled water inside the fridge.

Pull the refrigerator away from the wall. Remove the lower back panel. Locate the end of the drain tube sitting above the drip pan. Clean the tip of the tube if it’s clogged with dust.

Once you have access to the drain hole, check for visible debris. Use a Q-tip or your finger to clear the opening.

Open the freezer door and remove all items from the bottom shelf. You will likely need to remove the bottom basket.

This occurs if the freezer temperature is too low or if the drain line is poorly insulated. The water freezes before it can exit, creating an ice plug.

Unusual sounds coming from the back of the fridge as water struggles to pass through a partial clog. Step-by-Step Resolution Guide

When debris, dust, or ice blocks this hose, the water has nowhere to go. It backs up and overflows into the bottom of your fresh food compartment.