+------------------------------------+------------------------------------+ | Eligible for Exchange/Refund | Ineligible for Exchange/Refund | +------------------------------------+------------------------------------+ | • Defective or corrupted files | • Accidental double-purchases | | • Severely mismatched runtimes | • Disliked content or performance | | • Faulty audio tracks | • Expired download windows | | • 15-day window from purchase | • Creator-deleted content | +------------------------------------+------------------------------------+
Your account status determines your options for accessing files if you miss the initial 48-hour download window. Non-Registered Users clips4sale download purchased clips policy
: Upon purchase, you receive a confirmation email containing a download link that remains active for 48 hours . Registered Users
All claims regarding defective files must be formally brought to the customer support team within . 5. Official Recovery and Playback Steps clips4sale download purchased clips policy
Content creators can delete their video clips or shut down their digital stores at any time without warning.
You are allowed only one (1) download reactivation within 90 days of the initial purchase. Registered Users