Business Contact Manager For Outlook 2010 -

Business Contact Manager (BCM) for Outlook 2010 was a customer relationship management (CRM) solution designed by Microsoft for small businesses. It was integrated directly into the Outlook 2010 interface, aiming to provide a low-barrier entry for contact management without requiring third-party software.

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BCM 2010 was targeted at who:

For organizations looking to transition away from BCM 2010 data, the following options are standard industry recommendations: Business Contact Manager (BCM) for Outlook 2010 was

| Module | Description | |--------|-------------| | | Companies and their employees. Each account can have multiple business contacts, distinguished from personal contacts. | | Opportunities | Sales pipeline stages (Lead → Qualified → Proposal → Closed). Includes probability, value, and expected close date. | | Business Projects | Non-sales work (service delivery, long-term tasks) linked to accounts. | | Marketing Activities | Campaign creation (email, mail merge, phone calls) with ROI tracking. | | History | Automatically logs emails, appointments, tasks, and notes to the relevant account/contact. | | Communication History View | Side pane showing all interactions with a contact in chronological order. | | Linked Items | Any Outlook item (email, task, appointment) can be linked to a BCM record. | | Reporting | Built-in reports (Sales, Marketing, Activities) exportable to Excel or PDF. | BCM 2010 was targeted at who: For organizations

"Streamline Your Business Relationships with Business Contact Manager for Outlook 2010"